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Automatic call distributor
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41	Employee Information - This is a screen shot of the first form that gets completed it identify what type of request is being made and who the request pertains to. The fields are blank and the requestor adds the employee Add to Reading List Source URL: dii.vermont.gov Language: English - Date: 2014-09-25 15:31:03 Telephony Microsoft Outlook Automatic call distributor Computing Electronics Personal information managers Email Calendaring software
42	MONTHLY[removed]CALL CENTER REPORTING FOR THE MONTH/YEAR April[removed]Helpline CALL CENTER: 2-1-1 Helpline Add to Reading List Source URL: www.211oklahoma.org Language: English - Date: 2014-10-27 22:17:28 Helplines Telephone numbers 2-1-1 Geriatrics Call centre Telecommunications Relay Service Automatic call distributor Switchboard of Miami Kids Help Line Telephony Electronic engineering Computer telephony integration
43	REQUEST FOR PROPOSALS VoIP NextGen[removed]System LaPorte County E-911, LaPorte City, Indiana LaPorte County E-911 is seeking Proposals from qualified vendors to furnish and install equipment, accessories, hardware, softwa Add to Reading List Source URL: www.laportecounty.org Language: English - Date: 2014-12-29 17:53:22 Telecommunications Enhanced 9-1-1 Geolocation North American Numbering Plan Automatic call distributor 9-1-1 Shall and will Caller ID Telephony Electronic engineering Computer telephony integration
44	State of California Statewide Technology Procurement Division IFB STPD[removed]B SOW Catalog B Add to Reading List Source URL: ebiznet.sbc.com Language: English - Date: 2014-08-13 17:10:58 Interactive voice response Automatic call distributor Call centre Skills-based routing Dual-tone multi-frequency signaling Auto dialer Toll-free telephone number Telephony Electronic engineering Computer telephony integration
45	STATE TELECOMMUNICATIONS MANAGEMENT MANUAL State of California Department of Technology Statewide Telecommunications Add to Reading List Source URL: www.otech.ca.gov Language: English - Date: 2014-07-08 18:50:44 Premium-rate telephone number Automatic call distributor Hold Electronics Telecommunications Caller ID Telephony Electronic engineering Computer telephony integration
46	2012 NCSHA Award Nomination Ohio Housing Finance Agency OHIO HOUSING FINANCE AGENCY Management Innovation – Technology Add to Reading List Source URL: www.ncsha.org Language: English - Date: 2014-12-04 04:54:37 Computer telephony integration Telecommunications Customer experience management Electronic commerce Automatic call distributor Interactive voice response Caller ID Customer relationship management Voice over IP Telephony Electronic engineering Electronics
47	Washington’s Call Centers A briefing about how call centers are structured for Washington’s public assistance offices. Contents Add to Reading List Source URL: www.cwda.org Language: English - Date: 2009-05-15 02:00:00 Interactive voice response Automatic call distributor Call centre Voice-mail Call management Business telephone system Avaya Telephony Computer telephony integration Electronic engineering
48	aloha tone HOSTED PBX HOSTED PBX – PUT YOUR VOICE INTO THE CLOUD Aloha Tone is a Voice over IP (VoIP) Service Provider that brings business phone services and features Add to Reading List Source URL: trinet-hi.com Language: English - Date: 2014-03-19 21:36:05 Telephone exchanges Interactive voice response Voice-mail Automated attendant Business telephone system Direct inward dialing Call centre Automatic call distributor Caller ID Telephony Electronic engineering Computer telephony integration
49	Hosted Communications Call Center Whether your company has 5 employees or 5,000, you can give your customers the impression of a large, professional organization by using DSCI’s UCx Call Center services. Add to Reading List Source URL: caleidoscopesolutions.com Language: English - Date: 2014-05-07 13:16:19 Electronic engineering Automatic call distributor Dialed Number Identification Service Virtual queue Computer telephony integration Telephony Call centre
50	GuidelinBrnd_DsgnGd_120602.qxd Add to Reading List Source URL: caleidoscopesolutions.com Language: English - Date: 2014-05-02 10:14:13 Electronics Interactive voice response Call centre Telecommunications ShoreTel Screen pop Dialed Number Identification Service Automatic call distributor Skills-based routing Telephony Electronic engineering Computer telephony integration